A Microsoft Certified Professional (MCP) is a trained and certified technician who is responsible for managing an organization's software programs and technology. They handle customer issues, set up programs, and provide technical support for Microsoft products, servers, clouds, and systems.
These technicians specialize in the setup, operation, and maintenance of Microsoft applications and programs. They are in high demand in the Telecom and IT sectors, both as full-time employees and freelance professionals, to ensure business productivity. The Microsoft Certification is essential for companies and network centers to perform their daily tasks.
Roles and responsibilities
MCPs are responsible for the smooth operation and maintenance of an organization's Microsoft software and technology. They provide technical support to customers and troubleshoot any issues that may arise with Microsoft products. They are experts in various areas such as client operating systems, networks, web design, desktop support and more. Businesses in the Telecom and IT sectors rely heavily on these professionals, as they are essential for ensuring business productivity. The Microsoft Certification is a highly valued qualification for professionals in the field of IT.
As a Microsoft Certified Professional, the typical duties include:
- Overseeing IT departments and working closely with other departments to recommend and implement software and system upgrades
- Providing technical assistance to internal employees throughout the organization
- Setting up new employee workstations
- Handling hands-on technical issues at the desktop level, including installing and upgrading software and configuring systems and applications
- Documenting IT processes and procedures
- Assessing IT operations and suggesting improvements
- Keeping detailed records of hardware and software changes and updates for future reference.
How to become a Microsoft Certified Professional?
To become a Microsoft Certified Professional, you must have a strong educational background in computer science, information technology, or a related field. In addition, the candidate must complete a specialized training program specific to the job position and pass a rigorous certification exam. The exam must be planned for in advance and scheduled accordingly.
Microsoft Certified Professional (MCP) certification
Obtaining a Microsoft certification is a multi-step process that verifies the holder's level of expertise. The MCSA certification, for example, typically requires passing two or more exams. The specific exams required may vary depending on the specific MCSA chosen, with some requiring a set path of exams and others offering a list of optional exams to choose from. For MCSE and MCSD certifications, only one exam is required, but there may also be a list of optional exams that can be taken to further demonstrate expertise in a specific area.
Current certifications include the following:
- Microsoft Certified Solutions Associate (MCSA)
- Microsoft Office Specialist (MOS)
- Microsoft Technology Associate (MTA)
- Microsoft Certified Solutions Expert (MCSE)
- Microsoft Certified Solutions Developer (MCSD)
Upon earning an MCP certification, a wide range of career opportunities become available, depending on the specific area of study chosen. Some examples of potential career paths include:
- System Administrator
- Network Administrator
- Web Developer
- Software Developer
- Database Administrator
- Computer Systems Analyst
- Enterprise Architect
- Systems Architect
According to Payscale, the average annual salary for a Microsoft Certified Professional is $76,000 in the United States. Additionally, part-time work can provide opportunities for career advancement and future job prospects.
Holding an MCP certification makes you a highly sought-after professional in a rapidly growing and diverse field with abundant career opportunities. Whether you are seeking to advance your existing career or break into the IT industry, the MCP offers certifications that align with your current skill set and experience.