The job of a computer support technician is to ensure that the company's computer systems are running smoothly and efficiently. The compute support technician performs various tasks, such as setting up, maintaining, and repairing computers, routers, and other devices for the company's employees.
They also update the existing systems and fix any issues with the hardware. They train the company's staff to operate the software and hardware.
Furthermore, a compute support technician takes care of all the terminals and peripherals, such as printers, modems, PCs, and data communication machines.
If you have a problem with your computer or network, you can count on a computer support technician to help you out. A computer support technician is an expert in finding and fixing the cause of any glitches and making sure that everything works smoothly and fast.
Other than that, a computer support technician takes care of all the computer devices and parts and helps you install new ones if needed. They also monitor the budget and suggest the best options for replacing faulty items. The computer support technicians also write easy-to-follow guides for solving common issues and ensure you follow the rules when using the network.
As a computer support technician, you will have the following responsibilities:
As a computer support technician, you will need the following skills:
If you are interested in becoming a computer support technician, here are some steps you can follow to achieve your goal:
The Cisco Certified Entry Networking Technician (CCENT) is the most popular certification, validating your skills and knowledge to work in entry-level network support jobs.
You should know how to set up, run and fix a small branch network for a business and how to protect it from security threats. The CCENT certification is the first step to getting the CCNA certification, which covers bigger and more complex branch networks for businesses.
The Security 5 certification is a well-known and widely respected certification for various job roles offered by the EC-Council. When it comes to computer support technicians, it shows you have the basic knowledge and skills in computer networking and security.
The Security 5 certification is designed for beginners who want to learn networking and security fundamentals, such as network devices, protocols, topologies, security concepts, encryption, firewalls, and more.
The Computer Service Technician (CST) certification is again one of the most popular computer support technician certifications. With CST certification, you, as a computer service technician, can service personal computers' hardware and systems software.
To perform such a job, the technician needs to know and be able to do the following things:
The Dell Certified Systems Expert (DCSE) certification program validates your hardware maintenance skills to independent service technicians or companies. The DCSE certification program helps them to provide their maintenance services.
To earn the Dell Certified Systems Expert (DCSE) certification, technicians must pass a test on client systems (such as laptops, desktops and workstations) or servers.
The ETA Master Certified Electronics Technician (CETma) certification is for technicians with at least six years of combined work and electronics training.
It can show their skills in various fields of electronics. To get the Master's certification, you need to have the Associate level certification and six more certifications from different areas of specialization, with no more than two from the same category. The Master certification is offered by ETA.
The Certified Pharmacy Technician (CPhT) certification program helps pharmacy technicians work better with pharmacists to provide safe and effective patient care and service.
You can get certified by meeting certain eligibility criteria and passing the PTCE, a written exam that tests your pharmacy knowledge. The NCCA, an organization that accredits certification programs, has accredited the PTCB certification program.
The Certified Network Computer Technician (CNCT) certification is another of the best computer support technician credentials. The CNCT certification shows your computer electronics, Internet, and networking technology proficiency.
It is offered by ETA, a non-profit organization that provides various certifications in electronics and communications. You can get the CNCT certification by passing a written exam covering different computer industry aspects.
A computer support technician is a professional who provides technical assistance and troubleshooting to users who face computer, software, or hardware problems. A computer support technician can work in various settings, such as IT departments, help desks, call centers, or independent contractors, making it a highly sought-after career option.
If you want to become a computer support technician and are looking for a reliable proxy exam center to help you pass the exam on your first attempt, look no further than CBT Proxy. CBT Proxy has been there for over a decade, helping IT professionals achieve their desired certification goals.
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